Finding Help on This Web Site
IMPORTANT NOTICE: Your December billing statement reflects the 2017 spring anticipated aid information at the time of billing. Additional anticipated aid information since the December billing statement will display in the "My Account" section of the payment portal. For questions regarding anticipated aid, please contact the Office of Student Aid at http://studentaid.psu.edu/contact-info.
NEW: Please visit our most frequently asked questions and answers regarding billing.
If you have a general question, we recommend that you reference our Frequently Asked Questions page for the quickest answer to your question.
If you are unable to find an answer on this site, simply fill out the form below and press the "Send Question" button. We typically respond to inquiries within 1-3 business days.
Submit a Question/Request
Other Student Services Offices
Loans, grants, scholarships, Work-Study
Phone: 814-865-6301 • 8:00 a.m. to 4:30 p.m. (Monday - Friday)
Walk In: 9:00 a.m. to 4:30 p.m. (Monday - Friday)
Housing assignments, room and meals, residence life
Phone: 814-865-7501 • 8:00 a.m. to 5:00 p.m. (Monday - Friday)
Phone: 814-865-5471 • 8:00 a.m. to 5:00 p.m. (Monday - Friday)
Scheduling classes, transcripts, academic verification, reenrollment, etc.
Phone: 814-865-6357 • 8:00 a.m. to 5:00 p.m. (Monday - Friday)