FSA Ombudsman Group

If we are unable to answer your questions or resolve your issues concerning your Federal Perkins Student Loan, the Department of Education's Ombudsman is available to respond to your concerns.

U.S. Department of Education
FSA Ombudsman
830 First Street, NE
Fourth Floor
Washington, DC 20202-5144

Toll free telephone number: 877-557-2575
Fax number: 202-275-0549

Federal Student Aid Ombudsman Group website.