Why have I not received my refund?

There could be several reasons why your refund has not been processed. Here are some possible reasons:

  1. If a payment was made by personal check, a refund will not be processed for 14 days from receipt of that payment.
  2. If you are signed up for eRefund, the account information provided may be incorrect. If this is the case, you will receive an email notification.
  3. Paper refund checks are only printed and mailed once weekly. We strongly recommend signing up for eRefund for faster receipt of any future refunds. 
  4. You have not "accepted" your loans/financial aid in LionPATH.
  5. Your financial aid has not disbursed into your account. The Office of Student Aid is responsible for disbursing your financial aid.