Why have I not received my refund?
There could be several reasons why your refund has not been processed. Here are some possible reasons:
- If a payment was made by personal check, a refund will not be processed for 14 days from receipt of that payment.
- If you are signed up for eRefund, the account information provided may be incorrect. If this is the case, you will receive an email notification.
- Paper refund checks are only printed and mailed once weekly. We strongly recommend signing up for eRefund for faster receipt of any future refunds.
- You have not "accepted" your loans/financial aid in LionPATH.
- Your financial aid has not disbursed into your account. The Office of Student Aid is responsible for disbursing your financial aid.