Bursar Alerts

PHISHING SCAM TARGETING STUDENTS – MAY 2020

Alert Date: Tuesday, May 26, 2020
Alert Status: Current
Alert:

As a reminder, a phishing email appears to be a legitimate email from Penn State that scams the email recipient to surrender their login credentials, private or financial information.

Please beware of any emails requesting that you provide your login/private or financial information by email. Phishing scams can have serious financial consequences if you surrender your login credentials/information. 

PENN STATE WILL NEVER ASK YOU FOR YOUR PASSWORD, SOCIAL SECURITY NUMBER, OR OTHER SENSITIVE INFORMATION VIA EMAIL. 

For more information and guidance please visit the Penn State’s Office of Information Security at: https://security.psu.edu/phishing/

Sincerely,

Office of the Bursar

www.bursar.psu.edu 

RESOLVED - APRIL 22, 2020 - EXPECTED DELAY ON POSTING OF ONLINE PAYMENTS TO STUDENT ACCOUNTS

Alert Date: Tuesday, April 21, 2020
Alert Status: Resolved
Alert:

THIS ALERT HAS BEEN RESOLVED.

Due to an expected high payment volume, students/authorized payers may experience a delay in online payments being posted to the student account on April 22, 2020. If you are experiencing a delay on April 22, 2020, please monitor the student account for the posting of your payment.

If you have questions regarding your payment, please contact the Office of the Bursar at bursar.psu.edu/contact-us.

We regret the inconvenience this may cause.

Sincerely,

Office of the Bursar

www.bursar.psu.edu

RESOLVED - OFFICE OF THE BURSAR PHONES ARE DOWN

Alert Date: Friday, April 10, 2020
Alert Status: Resolved
Alert:

This Alert is resolved. 

There is a known technical issue with our phone lines at the moment. We are having difficulties receiving external calls. We are working on resolving this issue. In the meantime, please use the Contact option at the top of the Bursar’s website. Bursar representatives are ready to assist you. 

We regret the inconvenience.

Sincerely,

Office of the Bursar

www.bursar.psu.edu

Penn State will begin issuing room and board refunds for students

Alert Date: Wednesday, April 1, 2020
Alert Status: Current
Alert:

Penn State students with Housing and Food Service contracts will soon begin receiving prorated refunds for their room and board fees.

The refunds, which were announced on March 16, will be processed during the first week of April for students who did not return to campus for the remote-learning period. Refunds for students who departed campus after the start of the remote-learning period will be processed starting April 13.

Information will be sent to students’ Penn State email accounts, and refund amounts have been posted on students’ eLiving dashboard.

Penn State recommends that students enroll in eRefund if they have not done so yet. eRefund is the fastest, safest and most convenient way to receive a refund from the University if a credit balance remains on the account. More information on the refund policy can be found at https://bursar.psu.edu/refund-policy

 For more information please refer to the article published by Penn State News on April 1, 2020, at the link below:

https://news.psu.edu/story/613777/2020/03/31/campus-life/penn-state-begin-issuing-room-and-board-refunds-students?utm_source=newswire&utm_medium=email&utm_term=613718_HTML&utm_content=03-31-2020-21-24&utm_campaign=Penn%20State%20Today

 Sincerely,

Office of the Bursar

www.bursar.psu.edu

Penn State will begin issuing room and board refunds for students

Alert Date: Wednesday, April 1, 2020
Alert Status: Current
Alert:

Penn State students with Housing and Food Service contracts will soon begin receiving prorated refunds for their room and board fees.

The refunds, which were announced on March 16, will be processed during the first week of April for students who did not return to campus for the remote-learning period. Refunds for students who departed campus after the start of the remote-learning period will be processed starting April 13.

Information will be sent to students’ Penn State email accounts, and refund amounts have been posted on students’ eLiving dashboard.

 For more information please refer to the article published by Penn State News on April 1, 2020, at the link below:

https://news.psu.edu/story/613777/2020/03/31/campus-life/penn-state-begin-issuing-room-and-board-refunds-students?utm_source=newswire&utm_medium=email&utm_term=613718_HTML&utm_content=03-31-2020-21-24&utm_campaign=Penn%20State%20Today

 Sincerely,

Office of the Bursar

www.bursar.psu.edu

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