Person and question mark with one arrow pointing to Office of the Bursar and one arrow pointing to Office of Student Aid

WHO TO REACH OUT WITH QUESTIONS ABOUT YOUR STUDENT ACCOUNT AND FINANCIAL AID

Tuesday, January 5, 2021

Students, welcome back for Spring semester!

The start of the semester is near! Access to information regarding your student account and your financial aid is an important part of getting ready for the semester.

Contacting the appropriate office will help ensure you get the assistance you need in a timely manner.  

Representatives at Office of the Bursar and the Office of Student Aid are eager to assist you and answer your questions within their respective area of expertise, see below:

OFFICE OF THE BURSAR OFFICE OF STUDENT AID
Manages the billing and collection of student accounts Manages the awarding and disbursement of financial aid
  • Payment due dates
  • Student Account Statement
  • Charges on your billing statement
  • Payment options
  • Assessment of late fees
  • Refunds
  • External awards (outside scholarships)
  • 1098-T Tax Form
  • PA TAP & 529 Plans
  • Holds:
    • Financial (Delinquent -BDL-)
    • Write Off
    • Departmental Hold
  • Applying for financial aid (FAFSA)
  • Types of aid: loans, grants, scholarships, etc.
  • Cost of attendance and eligibility of financial aid
  • Financial Aid Award Summary
  • Awarding of financial aid process
  • Disbursement of financial aid
  • Verification requests
  • Financial aid adjustments
  • Holds:
    • Financial Aid Overawards
    • Federal Transfer Monitoring
    • Student Academic Progress (SAP)

 

Staff at both offices wish you a successful Spring 2021 semester!

Sincerely,

Office of the Bursar

Office of Student Aid